Privacy Policy
1. Introduction
At SonicGamesSonic.com, we are firmly committed to protecting the privacy, confidentiality, and personal data of our users and visitors. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal information in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We adopt a privacy-first approach and are dedicated to ensuring transparency and integrity in the way we handle data.
2. Scope of This Policy and Data Controller
This Privacy Policy applies to all users who access or use our website, www.sonicgamessonic.com (“the Website”), and associated services. SonicGamesSonic.com is the data controller responsible for the collection and processing of your personal data under applicable data protection legislation. If you reside in the European Economic Area or the United Kingdom, the data controller is SonicGamesSonic.com.
By using the Website, you consent to the data practices described in this policy. For questions about your personal data, contact us at: [email protected].
3. Categories of Data We Process
We collect and process the following categories of personal data to deliver and enhance your experience on our Website:
a. Usage Data:
Includes information such as browser type, IP address, operating system, referring URLs, time zone setting, session duration, interaction history, and browsing activities on our Website.
b. Account Data:
Personal details provided upon registration or account setup, including name, email address, phone number, and mailing address.
c. Profile Data:
Includes preferences, interests, purchase history, saved settings, behavioral insights, and other personalizations you configure or that are inferred from your interactions.
d. Communication Data:
Captures correspondence via emails or contact forms, including support inquiries, feedback, and requests, as well as metadata relating to communications.
e. Technical Data:
Device identifiers, system configuration details, hardware model, operating platform, browser plugins, network types, and diagnostic logs.
f. Transaction Data:
Details of any purchases or service transactions, including payment method (where applicable), billing address, delivery details, order history, and confirmations.
g. Preference Data:
Marketing opt-ins, consent records, preference settings, and product or service interests as selected by the user.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases for processing your personal data:
– Consent: Where we ask for and receive your express permission, particularly for marketing, cookies, and non-essential data processing.
– Performance of Contract: To fulfill our obligations under any contract with you, such as processing payments and delivering services.
– Legal Obligation: Where necessary to comply with applicable laws and regulations.
– Legitimate Interest: When processing is required to further our lawful commercial interests (e.g., security monitoring, fraud prevention, service enhancements), and where such interest is not overridden by your fundamental rights and freedoms.
5. Your Rights Under GDPR and CCPA
You retain full control over your personal data. Depending on your jurisdiction, you have the following rights:
– Right of Access: Request a copy of your personal data held by us.
– Right to Rectification: Correct any inaccurate or incomplete data we hold.
– Right to Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
– Right to Restriction: Ask us to restrict processing in certain circumstances.
– Right to Data Portability: Receive your data in a machine-readable format and transfer it to another controller where applicable.
– Right to Object: Object to data processing based on legitimate interest or direct marketing.
– Right Not to Be Subject to Automated Decision-Making: You are entitled to human intervention in automated decisions affecting your legal rights.
To exercise these rights, please contact us at: [email protected].
6. Security Measures
We maintain appropriate technical and organizational safeguards to secure your personal data against loss, unauthorized access, misuse, alteration, or disclosure. These measures include:
– Data encryption during transmission and storage
– Role-based access controls and authentication mechanisms
– Secure backups and disaster recovery solutions
– Periodic assessment of data handling practices
– Privacy and security training for personnel
7. International Data Transfers
When your personal data is transferred outside the European Economic Area (EEA) or your local jurisdiction, such transfers are protected using appropriate safeguards, such as:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules, where applicable
– Certification under approved data protection mechanisms
By using SonicGamesSonic.com, you acknowledge that your information may be transferred and stored outside your country of residence where privacy laws may differ.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by applicable laws. Our retention periods are as follows:
– Usage and Technical Data: Retained for up to 24 months for analytics and security purposes.
– Account and Profile Data: Retained for the duration of your account’s existence and deleted upon request, subject to legal obligations.
– Communication Data: Retained for 3 years for customer service reference and legal compliance.
– Transaction Data: Retained for 7 years to ensure tax and regulatory compliance.
– Preference Data: Retained until consent is withdrawn or account is deleted.
9. Cookie Policy
SonicGamesSonic.com uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and provide personalized content. Categories of cookies include:
– Essential Cookies: Required for the operation of the Website (e.g., login and security).
– Functional Cookies: Enable site customization and remember user preferences.
– Analytics Cookies: Collect aggregated data on Website usage to measure performance.
– Performance Cookies: Help improve Website speed and responsiveness.
We do not use cookies to track your browsing outside of SonicGamesSonic.com or for unauthorized profiling.
10. Cookie Management and Compliance
In compliance with the GDPR and CCPA:
– Consent banners are displayed to EU/EEA users before placing non-essential cookies.
– Users can manage or withdraw cookie consent at any time by accessing the Cookie Settings available on the Website.
– We honor “Do Not Track” and Global Privacy Control (GPC) browser signals where required.
For more details, refer to our Cookie Settings panel.
11. Protection of Children’s Privacy
SonicGamesSonic.com does not knowingly collect, use, or store personal data from children under the age of 13. If we become aware that a child under 13 has submitted personal data without parental or guardian consent, we will promptly delete that information. Parents or guardians with concerns about data collected from a child should contact us at: [email protected].
12. Updates to This Privacy Policy
We reserve the right to revise this Privacy Policy at any time to reflect changes in our practices, technological advancements, or legal requirements. Whenever we update this Policy, we will notify users through readily visible notices on the Website and, where legally required, seek renewed consent.
13. Contact Information
If you have questions, concerns, requests, or complaints related to this Privacy Policy or our data protection practices, you may contact our Data Protection Officer via:
Email: [email protected]
Compliance Statement
SonicGamesSonic.com adheres to the principles set forth in the GDPR and CCPA, including transparency, accountability, user choice, and data minimization. For any privacy-related concern, please do not hesitate to reach out to us at [email protected].